Terms of Sale

1. Introduction

These Terms of Sale govern all purchases made through The Food Wisdom Hub website, including digital guides, meal plans, eBooks, educational resources, and other downloadable products (“Products”).

By completing a purchase, you (“the Customer”) agree to be bound by these Terms of Sale, our Terms & Conditions, and Privacy Policy.  Please review these documents carefully before placing an order.

The Food Wisdom Hub operates in compliance with the UK Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and applicable international e-commerce laws.

2. Nature of Products

All The Food Wisdom Hub Products are digital goods delivered electronically.
Upon successful payment, customers will receive immediate access to download or view the purchased content.
No physical items will be shipped unless explicitly stated otherwise.

Because digital content is accessible instantly, these purchases are considered final upon delivery, as outlined in our Refund & Cancellation Policy.

3. Pricing and Payment

All prices are displayed in GBP (£) and include VAT where applicable.

We reserve the right to modify pricing, product availability, or promotions at any time without prior notice.  Payments are securely processed through third-party payment gateways such as Stripe, PayPal, or equivalent providers.

By placing an order, you confirm that:

  • You are authorized to use the chosen payment method.

  • All payment details provided are accurate and complete.

  • You agree to the payment terms specified at checkout.

4. Order Confirmation

After placing your order, you will receive an email confirming your purchase and download instructions.  This confirmation acts as proof of transaction and serves as your receipt.

If you do not receive a confirmation email within 24 hours, please check your spam folder or contact support@thefoodwisdomhub.co.uk

5. Delivery of Digital Products

Access to digital products is typically provided immediately after successful payment via an automated download link or account dashboard.

If a download fails or you experience technical difficulties, contact our support team for assistance.  We will ensure that you receive a functional copy of your purchased product.

6. License of Use

Upon purchase, The Food Wisdom Hub grants you a non-exclusive, non-transferable, revocable license to access and use the product for personal, non-commercial use only.

You may not:

  • Resell, redistribute, or share the product.
  • Modify, reproduce, or upload it to other platforms.
  • Use the content for commercial training or resale purposes.

7. Refunds and Cancellations

All sales of digital content are final once access is granted or the file is downloaded.

Refunds are only issued in cases of:

  • Duplicate purchases.
  • Failed downloads or access errors that cannot be resolved.
  • Legal obligations under the Consumer Rights Act 2015.

For full details, see our Refund & Cancellation Policy.

8. Product Descriptions and Accuracy

We strive to ensure that all product information, images, and descriptions on our website are accurate and up-to-date.

However, we cannot guarantee that all content is error-free.
The Food Wisdom Hub reserves the right to correct pricing or descriptive errors and will notify customers of any significant changes before fulfilling an order.

9. Promotions and Discounts

From time to time, The Food Wisdom Hub may offer promotional pricing, coupon codes, or limited-time discounts.  Promotions cannot be combined unless explicitly stated.
Discount codes are valid only for the specified period and product category.

10. Customer Responsibilities

By purchasing our products, you agree to:

  • Provide accurate billing and contact information.

  • Refrain from unauthorized sharing or reproduction of materials.

  • Ensure you have the appropriate software or device to access digital downloads.

11. Limitation of Liability

The Food Wisdom Hub will not be held liable for:

  • Loss of data due to user error, software incompatibility, or device failure.
  • Damages arising from improper use of our content.
  • Any indirect, incidental, or consequential damages related to your purchase or use of our products.

Our total liability shall not exceed the amount paid for the product.

12. Governing Law

These Terms of Sale shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms of Sale

We reserve the right to update or modify these Terms of Sale at any time.
The most recent version will be posted on this page, with an updated “Effective Date.”
Your continued use of our website and purchase of products signifies your acceptance of any changes.

14. Contact Information

If you have questions or concerns regarding these Terms of Sale, please contact:

support@thefoodwisdomhub.co.uk
www.thefoodwisdomhub.co.uk