Accessibility Statement

1. Our Commitment

At The Food Wisdom Hub, we are committed to ensuring that our website and digital products are accessible to everyone, including people with disabilities.

We believe that all users — regardless of ability, technology, or location — should have equal access to our nutrition resources, digital guides, and wellness education tools.

We continuously strive to improve accessibility and usability, adhering to recognized web standards and accessibility guidelines.

2. Accessibility Standards

The Food Wisdom hub follows the principles outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C).

Our goal is to achieve and maintain WCAG 2.1 Level AA compliance. This includes, but is not limited to, the following:

  • Providing text alternatives for non-text content.

  • Ensuring sufficient color contrast for readability.

  • Allowing full navigation via keyboard.

  • Designing responsive layouts for various screen sizes.

  • Using clear, descriptive headings and links.

  • Supporting assistive technologies such as screen readers.

3. Measures We Take

To ensure ongoing accessibility, we:

  • Conduct regular audits of our website using accessibility evaluation tools.

  • Review new content before publication to confirm accessibility compliance.

  • Provide internal staff training on accessible design and inclusive communication.

  • Encourage user feedback to identify barriers and implement improvements.

4. Known Limitations

While The Food Wisdom Hub strives to make all content fully accessible, some legacy documents or third-party integrations may not yet fully meet accessibility standards.

These may include:

  • Older downloadable PDFs or infographics not optimized for screen readers.

  • Third-party plugins or widgets used for payment or analytics.

We are actively working to resolve these limitations and replace non-accessible files with compliant alternatives.

5. Alternative Access to Content

If you experience any difficulty accessing content or services on our website, please contact us.  We will make reasonable efforts to provide the requested information in an accessible format, such as:

  • Plain text documents

  • Audio versions

  • Alternative file types (e.g., Word, HTML)

Contact us via email at support@thefoodwisdomhub.co.uk, and include details of the issue and your preferred format.

6. Feedback and Contact

Your feedback is vital in helping us maintain accessibility.

If you encounter an accessibility barrier or have suggestions for improvement, please let us know:

support@thefoodwisdonhub.co.uk
www.thefoodwisdonhub.co.uk

We aim to respond to accessibility-related inquiries within 5 business days.

7. Enforcement Procedure

If you are not satisfied with our response, you have the right to escalate your concern to the Equality and Human Rights Commission (EHRC) in the UK or your local accessibility authority.  Visit www.equalityhumanrights.com for more information about your rights and reporting accessibility issues.

8. Continuous Improvement

Accessibility is an ongoing process.  We regularly review our site structure, content, and tools to improve inclusivity.  Future updates may include AI-assisted readability testing, accessible color palette validation, and enhanced assistive technology integration.

9. Compliance Status

The Food Wisdom Hub’ website and digital materials are partially compliant with WCAG 2.1 Level AA standards due to the exceptions listed above.  We are actively working to achieve full compliance across all areas by 2026.

10. Policy Review

This Accessibility Statement is reviewed at least once every 12 months, or when significant changes are made to our website or services.  The next scheduled review is October 2026.

11. Contact Details

If you have questions, concerns, or requests relating to accessibility, please contact:

support@thefoodwisdomhub.co.uk
www.thefoodwisdomhub.co.uk